Managed Services

We work around 24x7x365 days with our team and meet the customer requirements providing competitive pricing on our Services. Onward Infosys is a leading Managed Services provider with specialized in Oracle E-Business Suite, Database, as well as Database/System Administration, Infrastructure Managed Services, Application Managed Services and Cloud Services required to support a broad portfolio of applications and technologies. We provide Business Consulting Services on EBS Help Desk, Implementation Services, Oracle DBA Services and Extending Applications. We proactively redefine IT managed services for your application footstep. Offering a managed services provider that delivers a fully integrated IT support model, we offer:

  • Develop a flexible, global delivery resource model strategy as well as a remote help desk, with cross-discipline knowledge and experience
  • Deliver wide-ranging Managed Services including Application Managed Services, Infrastructure Managed Services and Application Testing Services
  • Building bridge between your project and support teams to improve support exhaustion and ensure that your team focusing on strategic, developmental scheme
  • Create governance and oversight with the help of an Integrated Support team providing the necessary support for IT Managed Services

We offer following solutions in Managed services:

Microsoft Solutions: As a leading Microsoft Gold Certified Advanced Infrastructure Partner, OnwardInfosys assists clients in deploying the following business-critical Windows environments.

We specialize in providing solutions to Commercials, Government & Educational clients:

  • Managing and Maintaining a Windows Server Environment
  • Designing, Implementing, Managing and Maintaining a Windows Server Network Infrastructure
  • Planning, Implementing, and Maintaining a Windows Server Active Directory Infrastructure
  • Administering Windows Server
  • Microsoft Exchange Server 2010, Configuring
  • Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010

Network Management: The proliferation of mobile users & internet have created myriad issues associated with remote network access and network security. As a leading Cisco Premier Certified partner Onward Infosys network engineers provide our customers with the following network management and monitoring solutions:

  • Information Technology Infrastructure Library
  • Integrated business planning
  • Network administrator
  • Network monitoring
  • Network performance management
  • Network traffic measurement
  • Out-of-band management
  • Systems management
  • Application service management
  • Website monitoring
  • In-network management
  • Network management system
  • Business service management
  • Comparison of network monitoring systems
  • SSL / IPSec VPN
  • Integrated Endpoint Security
  • WAN Optimization
  • Wireless LAN (WLAN)
  • IP Telephony


Storage Management: Information is being created at ever increasing rate & information has become critical for success. The ability to manage this information in a cost-effective manner has become a daunting task for IT staffs. We work with our customers to design and deploy the following storage infrastructure solutions that achieve their technology, business, and budgetary goals.

Onward Infosys storage administrator provides customers with the following Data Storage and Protection solutions:

  • Fibre Channel and iSCSI SAN
  • Network Attached Storage (NAS)
  • Backup and Recovery
  • Email Archiving
  • File System Archiving
  • Data Replication
  • Wide Area File System

Database Management: We manage Oracle and MS SQL databases:

  • Memory Usage
  • Patching and performance monitoring
  • Performance Tuning
  • Backup and database restore
  • Disaster recovery and management
  • Buffer Manager Statistics
  • Connection Statistics
  • Cache Details
  • SQL Statistics
  • Latch Details
  • Access Method Details
  • Database Details
  • Scheduled Jobs
  • Lock Details